All of our rings have a 1 year warranty from time of delivery. If a defect in craftsmanship occurs in your ring within a period of one year from delivery date, we will fix it or replace it for free.
I'm glad you asked! Defects would include:
Another great question! This would be any breakage, chipping, or wearing down of the finish due to misuse or accidents. For example, wearing the ring with prolonged exposure to sweat or saltwater, or the frequent use of hand sanitizers.
Here are a few examples of rings problems that would not be covered by a warranty.
Yikes! This ring has a massive chip. Apparently some steel carts collided on this ring and knocked a chunk out. Not covered.
Hmmm....I'm pretty sure rings are supposed to be round, right? It takes a lot of force to crush and crack one of our rings. This one may have been smashed in a door. In any case, this isn't a defect, but an accident. Not covered.
The best thing to do is contact us. We can let you know the next steps.
Still reach out and let us know. Our goal is to make your experience with us and your ring as amazing as possible.