Just in case the wrong size ring was ordered, we have an exchange option. If the ring size needed is only a quarter size larger or a half size smaller, you can simply order a resizing here. But, if the difference is greater than that, an exchange may be what you need.
Note: exchanges are only available within 30 days of receipt of your ring provided it is in like-new condition and unworn for pictures, ceremonies or special events.
In most cases, you will select the option for a "Full Exchange". However, if you have ordered a resizing and then found out that you need an exchange, select the "With Resize" option.
Here's our address:
Rustic and Main
Attn: Ring Exchange
11957 Ramah Church Rd.
Huntersville NC 28078
Please let us know in the order notes your original order number. Once we receive the old ring, we will notify you and get started on your new ring as soon as possible.
Note: Ring needs to be shipped in a box to protect the ring from damage and theft. We have had rings stolen from envelopes. Rustic & Main cannot be held responsible for items damaged, lost, or stolen during shipment to us.