At Rustic & Main, we understand the importance of a perfect fit for your cherished rings. Our comprehensive resizing policy is designed to ensure your ring feels just right, reflecting our dedication to quality and customer satisfaction. Whether you've chosen an engagement ring or a wedding band from our unique collection, we're here to assist with any adjustments in size.
Within 60 Days of Receipt
All Rings (Excluding In-Stock)
- All rings, with the exception of In-Stock rings, are eligible for one free resizing within 60 days of receipt, provided our ring sizer was used.
Engagement Rings
- Complimentary resizing includes free shipping both ways within 60 days of purchase. After this period, resizing is available for a fee.
Design and Material Limitations
- Eternity rings cannot be resized. An exchange option is available under our 30-day return policy.
- Metal rings such as titanium, silver, or gold that have inlays (wood, cloth, stone, metal) may be able to be resized a quarter size larger. We will make this determination once the ring has been returned.
- Custom, modified, and engraved rings are eligible for resizing but may incur a fee.
Wood Rings
- Can be resized a half size down or a quarter size up.
Metal Rings
- Rings without inlays may be resized up. Contact us to confirm feasibility.
Resizes Outside of the Policy
- In-Stock (Ready to Ship) rings are not eligible for free resizes.
- Rings that are outside of the 60 days of receipt or are otherwise ineligible for a free resize may still be resized for a fee of $75.
- If a gold ring cannot be resized and needs to be exchanged, the customer will be responsible for the cost of the gold required to make a new ring.
- Rings that cannot be resized may still qualify for an exchange. See our exchange policy here.
Procedure for Resizing
- Initiate Request: Contact our customer service to start the resizing process. (See form below)
- Shipping: Follow the provided instructions for secure shipping back to us. International customers will receive additional guidance for customs forms.