Got a Question?
We're here to help!
Experienced & Local
Our customer service team is a part of every step in crafting your ring
and their office is right here in our shop, so they have the experience
to answer all you questions.
Answering Your Ring-queries!
Need some assistance with finding your ring size?
Looking to craft a custom ring but not sure where to start?
Got a scratch or a ding and in need of a repair?
Our experienced customer service team is here to answer all your questions!
Get an answer to your question now! Chat with our live chat agents now!
You can now set up an appointment to have hands-on assistance with your order.
We'll have several of our ring styles on hand (pun intended) for you to see and try on.
We'll make sure of your ring size and answer any questions you have.
General FAQS
Still Have a Question?
Feel free to ask Team Rustic! Our Customer Service team is based in the USA and here to answer all your ring related questions!
Have an issue with your ring?
Need to return, exchange, or get a resize on your ring?
Submit a request to our customer service team and we'll be happy to help!