Thank you for visiting and shopping at Rustic and Main. Following are the terms and conditions that constitute our Shipping Policy.
Made to Order Rings
Most of our rings are made to order, just for you. The turnaround time on the order creation can be anywhere from 4-14 weeks. The current turnaround time is available on our website and will also be sent to you via email once your order is placed.
Orders which have opted to pay an additional fee for priority order creation (not shipping, that’s separate) will be made in half the time as standard, non-priority orders.
In-Stock Rings and Other Items
Items which are in-stock will be processed and mailed within 72 hours. Typically we ship within 24 hours.
Weekends and Holidays
We do not ship on weekends or holidays.
Shipping charges for your order will be calculated and displayed at checkout.
Free USPS First Class 3-5 Day shipping is available with a ring purchase.
Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur. Please allow for an additional 3-5 days during Christmas season.
Rustic and Main ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Rustic and Main is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Although Rustic and Main is not liable for any products damaged or lost during shipping, please let us know if your item arrives damaged and we will work with you for a replacement.
Please save all packaging materials and damaged goods before filing a claim with the carrier.
We ship internationally. The cost for international shipping is calculated at checkout.
Please note that international orders may take an additional 2 weeks or more for shipping. Plan accordingly when placing your order and providing a due date for your ring.
Many countries require a customs fee to be paid before receiving your item. Rustic and Main is not responsible for this fee.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.